Like it or not technology is here to stay, regardless of the customers who want the old card catalog back, although I haven't heard that in quite a while. The Internet is no longer "sites and search engines" but an "everything" network: work, education, entertainment and social networking.
The article "Into a New World of Librarianship" by Michael Stephens points out that all library planning should be user-centered. What do your customers need and want? Technology should not be implemented for technology's sake but should meet the needs of the customer. The services technology needs to be "user-friendly." One of the other articles proposed that if the services cannot be used without training - the services need to be fixed. One click information, wouldn't that be great?
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment